Support

Product Warranty Policy

Thank you for choosing our PPE (masks, gloves, etc.). We provide the following warranty for quality assurance.

Coverage & Duration
– For original purchasers (not unauthorized resellers).
– 90 days warranty for masks/gloves; 180 days for other PPE (per packaging if different).
– Covers material/manufacturing defects under normal use (per instructions).

Exclusions
– Damage from improper use (e.g., reusing disposables), regular wear, accidents, or unauthorized modifications.
– Products with unreadable serial numbers/purchase labels.

Claim Process
1. Contact support via “Contact Us” with order number, purchase date, defect photos, and issue description.
2. We’ll review claims within 3 business days.
3. Approved claims get replacement/refund (free shipping for replacements).

We reserve the right to update this policy. Contact [email protected] for questions.

Product Repair Services

Thank you for choosing our PPE (masks, gloves, etc.). We provide the following warranty for quality assurance.

Exclusions
– Damage from improper use (e.g., reusing disposables), regular wear, accidents, or unauthorized modifications.
– Products with unreadable serial numbers/purchase labels.

We reserve the right to update this policy. Contact [email protected] for questions.

High Quality

We don’t just sell protective & work gear—we build your long-term safety foundation. Every item is sourced from certified top suppliers and rigorously tested to exceed global standards. Our dual-inspection promise means zero defects, turning “safe products” into our brand’s unshakable trust mark.

Fast Delivery

Speed isn’t just a service—it’s our brand’s commitment to keeping your operations on track. With smart logistics, 95%+ regular orders ship next day, and urgent needs get 24/7 priority support (most delivered in 48hrs max). We keep you informed every step, so reliability becomes your first impression of us.

Best Warranty

Our warranty isn’t just a policy—it’s how we prove we stand with you. All products come with a 30-Day Worry-Free Guarantee (free returns/exchanges, we cover shipping), and long-term partners get 24/7 tech support (2hr response). We turn “post-purchase peace” into a core part of our brand value.