Delivery

🚚 3️⃣ Delivery

We aim to ship your order quickly and safely. Please review our delivery information below.

1. Processing Time

Orders are processed within 2–5 business days after payment confirmation. During holidays or large-volume periods, processing may take longer.

2. Shipping Methods

We use reliable logistics partners such as DHL, FedEx, UPS, and international postal services. Tracking numbers are provided via email once the order is dispatched.

3. Estimated Delivery Times

Domestic (China): 2–5 business days
Asia-Pacific: 5–10 business days
Europe & North America: 7–15 business days
Other regions: 10–20 business days

4. Customs & Taxes

International customers are responsible for import duties, customs fees, and local taxes. Aceppe is not responsible for delays caused by customs clearance.

5. Shipping Damages or Lost Parcels

If your parcel is lost or arrives damaged, please contact us immediately with your order number and photos. We will assist with claim processing and replacement arrangements.

High Quality

We don’t just sell protective & work gear—we build your long-term safety foundation. Every item is sourced from certified top suppliers and rigorously tested to exceed global standards. Our dual-inspection promise means zero defects, turning “safe products” into our brand’s unshakable trust mark.

Fast Delivery

Speed isn’t just a service—it’s our brand’s commitment to keeping your operations on track. With smart logistics, 95%+ regular orders ship next day, and urgent needs get 24/7 priority support (most delivered in 48hrs max). We keep you informed every step, so reliability becomes your first impression of us.

Best Warranty

Our warranty isn’t just a policy—it’s how we prove we stand with you. All products come with a 30-Day Worry-Free Guarantee (free returns/exchanges, we cover shipping), and long-term partners get 24/7 tech support (2hr response). We turn “post-purchase peace” into a core part of our brand value.